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COVID-19 Update

31 Mar / 2020

COVID-19 Update


As COVID-19 continues to impact our community, Fidelity remains committed your banking needs while taking precautionary measures to minimize the spread of the virus and protecting you and our staff.  In view of the announcements by Government, and in line with the other Retail Banks our Banking Hall at our West Bay Road location will be closed effective Thursday, March 25, 2020 until further notice.
 
All transactions requiring customer interaction can be facilitated at our banking hall on Dr. Roy’s Drive which is open Monday to Friday, 9am to 1pm, with priority being given to seniors and those others at risk between 9am and 10am each day.
 
You are encouraged to make use of our electronic banking services wherever possible including our Online Banking platform and our ATMs.
 
Please also note the change in cut-off time to 11am each day for the receipt of same day processing for wire transfers, domestic transfers and bill payments.  Other banking services such as Fidelity third-party transfers, own account transfers, ATMs and credit and debit cards will be unaffected.